Discount, Cancellation and Transfer FAQs

 

Q1. What is the family discount for dance classes?

The definition of a 'family' is 2 or more people belonging to the same family. A 10% discount will be taken off the order total. For example, 3 members of a family are each registering for a dance class, and the order total is $270. A discount of 10% will be applied to the order total and the payment due would be $243. This discount is only available for dance classes and cannot be combined with any other discounts. For example, if a discounted rate is being offered for a dance class quarter/workshop - the family discount will not apply.

Q2. Do ICC members get a special discount?

ICC gives a discount of $10 to each ICC family member who has not availed of the family discount offered by us. The ICC discount and the family discount cannot be combined. The member must be enrolled in a dance class in Milpitas or Sunnyvale. Please note: during registration of 2 or more family members, the family discount will be automatically applied. The balance owed to you to equal the ICC discount will be refunded to you. The credit card used to place the order will be refunded 4 weeks after the start of class.

Q3. What discounts do you have for fitness classes?

Our fitness classes are offered in packages, and buying a package with a greater number of classes reduces the price of each class! Check out the fitness section for details and special promotions. The ICC member discount does not apply to fitness classes.

Q4. Will the family discount apply if dance & fitness classes are combined in one order?

Yes! Dance and fitness classes can be combined into a single registration. The family discount will apply to the dance classes in your order.

Q4. What is your cancellation and transfer policy?

  • Dance Classes:
  • 1. A full refund will be issued if the cancellation request is made 7 days before the class start date
  • 2. A $25 fee will be charged for class cancellations requests made within 7 days of the class start date
  • 3. No refunds can be issued after the first class
  • 4. Transfers are free of charge before the class start date
  • 5. A $15 fee will be charged after the class start date for transfers. Continuing students can avoid this charge by registering for the correct class level communicated by their instructor at the end of the previous quarter
  • 6. Instructor initiated transfers for students are not subject to any charges

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  • Fitness Classes:
  • 1. Class Packages: A full refund will be issued if the cancellation request is made before a class has been attended. After the first class has been attended, a $25 cancellation fee will be charged in addition to $12.50 per class for all classes the student has attended after the package was purchased.